We are often asked how to purchase products from Xiamen Mason. Therefore, we publish this article for customers' convenience that introduces the steps required to cooperate with Xiamen Mason.
Step 1. Placing orders to the salesman
We do wholesale business and provide customized service. Thus, if you are interested in cooperating with us, you shall explain clearly the size, shape, color of the products you need. But if you want to buy some products presented on our site, please offer us their models or photos.
By the way, there are many ways to contact us. First, we provide a wide range of contact methods on our site www.xmmason.com. Otherwise, you can contact our salesperson through Facebook, WhatsApp, Twitter, and Youtube by searching "Xiamen Mason " on these platforms.
Step 2. Checking the order details
After placing the order, we will confirm the details with you again. Because customers often discuss the product design or booking space and other matters with us several times before the final confirmation of the orders. Therefore, it is necessary to check orders to avoid mistakes.
Step 3. Paying 30% down payment
When we get the final confirmed orders, we will inform customers to pay a 30% down payment or sign the original L/C before production. We don't accept full payment on receipt of goods or production before payment.
Step 4. Producing goods
We will start the production after receiving the deposit. We can produce faster than other competitors with no more than 21 days for stock preparation. During the time of manufacturing products, we will send photos of finished products to guests for confirmation.
Step 5. Packing and loading
If all products are confirmed, we will move to the step of packing and loading. We will pack goods with strong wood fumigation boxes. The default shipping method is sea voyage because it is cheap and safe. If you have any other requirements and ideas, please let us know on time.
Step 6. Paying 70% balance
We will send you the Bill of Lading by email and inform you to pay for the 70% balance when the cargo is shipped. We support payment through L/C, T/T, Western Union, and PayPal. Then, we will send you all the original documents by DHL express.