Because COVID - 19 spreads around the world, many industry firms are experiencing unprecedented shock. This year, both we and our customers have encountered obstacles in trade. To conquer these difficulties and help our customers grow, our team members attended a business training program conducted by Focus Commercial College. The lecturer Jac is a seasoned trade expert and the special adviser of Fortune 500 companies. He listed the problems that most sellers would meet and guide us how to solve them one by one, such as the ways to handle the requests and queries of guests promptly,etc. Each one has leaned new knowledge and will use them to offer higher quality service for our customers!